Terms of Service
Last Updated: 20/03/2026
Welcome to www.meethought.com (the "Website"). This Website is owned and operated by MeeThought E-Commerce Private Limited,
a private limited company incorporated under the laws of India, with its registered office at Flat No 402,
VBM Sukhadah Apartments, Widia Colony, Miyapur, Serlingampally, Hyderabad, Telangana – 500049, India
(hereinafter referred to as "Company," "we," "us," or "our").
By accessing or using our Website, purchasing our products, or utilizing our services (collectively, the "Services"),
you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms").
If you do not agree to all of these Terms, you are expressly prohibited from using the Site and must discontinue use immediately.
1. Eligibility
- You are at least 18 years of age or the age of majority in your jurisdiction.
- You have the legal capacity to enter into binding contracts.
- If you are accessing the Site on behalf of a business entity (B2B), you represent that you have the authority to bind that entity to these Terms.
2. Products and Services
We specialize in the export and domestic supply of agricultural commodities, herbal products, spices, and food ingredients.
- Nature of Products: Many of our products (e.g., jaggery, turmeric, herbal powders) are natural agricultural produce. Minor variations in color, texture, or taste may occur due to seasonal changes. These are not defects but characteristics of natural products.
- Availability: All products are subject to availability. We reserve the right to discontinue any product at any time.
3. Medical & Health Disclaimer (Crucial for Herbal Products)
Please Read Carefully: The products sold on this Website (including Moringa, Ashwagandha, and other supplements) are not intended to diagnose, treat, cure, or prevent any disease.
- Information provided on this Website regarding health benefits is for informational purposes only and is not a substitute for professional medical advice.
- Always consult a healthcare professional before adding new supplements to your diet, especially if you are pregnant, nursing, or have a medical condition.
- FDA/FSSAI Statement: Statements regarding dietary supplements have not been evaluated by the FDA (USA) or similar global regulatory bodies unless explicitly stated on the product packaging.
4. Pricing and Payments
- Currency: Prices are displayed in INR (Indian Rupees) for domestic users and may be displayed in USD/EUR or other currencies for international users.
- Taxes:
- India: Prices are inclusive of GST unless stated otherwise.
- International: Prices strictly exclude import duties, VAT, or taxes applicable in the destination country.
- Payment Methods: We accept major credit/debit cards, net banking, UPI (India), and secure international payment gateways. For B2B bulk orders, Wire Transfer (T/T) or Letter of Credit (L/C) terms may apply as agreed upon in the invoice.
5. International Shipping, Customs, and Duties
- Customs & Import Duties: You (the buyer) are the importer of record. You are solely responsible for paying any import duties, customs fees, taxes, or clearance charges levied by your country’s government. MeeThought is not responsible for delays caused by customs departments.
- Compliance: You are responsible for ensuring that the products you order can be lawfully imported to your country.
- Incoterms: Unless otherwise agreed in writing, standard B2B exports are processed on FOB (Free on Board) or CIF (Cost, Insurance, and Freight) terms as per the specific commercial invoice.
6. Returns, Refunds, and Cancellations
- Perishable Goods: Due to the nature of food products, we do not accept returns on opened or perishable items unless the product arrived damaged or is incorrect.
- Damaged/Defective Items: If you receive a damaged product, you must notify us within 48 hours of delivery with photographic evidence at [Insert Email ID]. We will provide a replacement or refund after verification.
- Cancellations: Orders can only be cancelled before they have been dispatched. Once the shipment is with the logistics partner, cancellations are not accepted.
7. Intellectual Property Rights
All content on this Website, including but not limited to text, graphics, logos (including the MeeThought logo), images,
product descriptions, and software, is the property of MeeThought E-Commerce Private Limited and is protected by Indian
and international copyright and trademark laws.
- You may not reproduce, distribute, or create derivative works from our content without our express written permission.
8. User Conduct
- Use the Website for any illegal purpose or to solicit unlawful acts.
- Harass, abuse, insult, harm, defame, slander, or discriminate.
- Upload or transmit viruses or malicious code.
9. Limitation of Liability
To the fullest extent permitted by law, MeeThought E-Commerce Private Limited, our directors
(Dr. Narayanamma Neeraganti & Mr. Nagendra Prasad Krishnam), officers, employees, and affiliates
shall not be liable for any damages arising from your use of the services or products.
10. Indemnification
You agree to indemnify, defend, and hold harmless MeeThought E-Commerce Private Limited and all associated parties
from any claims arising from your breach of these Terms.
11. Governing Law and Jurisdiction
These Terms shall be governed by the laws of India. Any disputes shall fall under the jurisdiction
of courts in Hyderabad, Telangana, India.
12. Changes to Terms of Service
We reserve the right to update or modify these Terms at any time. Continued use of the Website constitutes acceptance.
13. Contact Information
MeeThought E-Commerce Private Limited
Email: support@meethought.com
Phone: +91 90669 39991
Address: Flat No 402, VBM Sukhadah Apartments, Widia Colony, Miyapur, Serlingampally, Hyderabad, Telangana – 500049, India
