Shipping & Delivery Policy
Last Updated: 20/03/2026
At MeeThought E-Commerce Private Limited, we are dedicated to delivering our premium products to you in perfect condition and in a timely manner. This policy outlines our shipping practices for both Domestic (India) and International orders.
1. Order Processing Time
- Retail Orders: All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- B2B / Bulk Exports: Processing time for bulk export orders depends on the quantity and specific documentation requirements (Phytosanitary, Lab Testing, etc.). A specific timeline will be provided in your Proforma Invoice (typically 5-10 business days for dispatch).
2. Domestic Shipping (Within India)
- Shipping Partners: We use trusted courier services such as Blue Dart, Delhivery, DTDC, and India Post.
- Estimated Delivery Time: 3 to 7 business days depending on your location.
- Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout based on weight and pincode.
- Free Shipping: We offer free shipping on domestic orders above ₹[Insert Amount, e.g., 999].
3. International Shipping (Exports)
We ship globally to the USA, UK, Europe, UAE, Singapore, and many other countries.
- Shipping Partners: FedEx, DHL, Aramex, or Freight Forwarders for bulk cargo.
- Estimated Delivery Time:
- Air Courier: 5 to 12 business days.
- Sea Freight (Bulk): 20 to 45 days depending on the destination port.
- Customs, Duties, and Taxes: IMPORTANT: MeeThought E-Commerce Private Limited is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, customs duties, etc.) are the responsibility of the customer (Importer of Record).
4. Tracking Your Order
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available.
5. Packaging
We take great care in packaging.
- Retail: Secure, tamper-proof packaging.
- International: Export-grade packing materials (moisture-resistant) to ensure product safety during long transits.
6. Delays
While we strive to meet delivery estimates, delays can occur due to unforeseen circumstances (weather, strikes, customs clearance delays). MeeThought is not liable for delays caused by the logistics partner or customs authorities.
7. Contact Us
If you haven't received your order within the estimated timeframe, please contact us at [Insert Support Email] with your name and order number, and we will look into it for you.
