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FIND US
Showroom Address
Faqihi Enterprises LLC
Deira, Dubai, United Arab Emirates
Near Gold Souq Metro Station
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FAQIHI ENTERPRISES LLC
Deira, Dubai, UAE
OPENING HOURS
| Monday | 8:00 AM – 6:00 PM |
| Tuesday | 8:00 AM – 6:00 PM |
| Wednesday | 8:00 AM – 6:00 PM |
| Thursday | 8:00 AM – 6:00 PM |
| Friday | 9:00 AM – 12:00 PM |
| Saturday | 8:00 AM – 5:00 PM |
| Sunday | Closed |
Open Now — Closes at 6:00 PM today
* Hours may vary during UAE public holidays.
DEPARTMENTS
FREQUENTLY ASKED QUESTIONS
Quick answers to the most common enquiries
Do you ship outside the UAE?
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Yes. We ship to Saudi Arabia, Kuwait, Qatar, Bahrain, Oman, and other GCC countries. International shipping rates vary by destination and order size. Contact our sales team for a quote.
Are your products genuine and under warranty?
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Absolutely. We are a direct importer from authorised manufacturers in Europe, Japan, and Taiwan. All products come with manufacturer warranty and authenticity certificates. Warranty claims are handled directly through our after-sales team.
How quickly can I get a bulk/B2B quote?
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We aim to respond to all quotation requests within 24 hours on working days (Monday–Saturday). For urgent requirements, call us directly or use WhatsApp for the fastest response.
Can I visit the showroom to see products?
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Yes! Our showroom in Deira, Dubai is open Monday–Saturday. You can browse our full range, get a live demonstration, and speak with our technical team. Click & Collect orders are also ready within 1 hour of purchase.
What is your return policy?
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We offer a 14-day hassle-free return policy on all unused, original-packaged items. For defective products, we offer a replacement or full refund within 7 business days. B2B orders have a separate return process — contact your account manager.
Do you offer payment on credit / NET terms for businesses?
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Yes. Approved trade accounts can access NET 30/60 credit terms. Contact our B2B team with your trade licence and company details to apply. We also accept bank transfer (T/T), cash, and card payments.
Which brands do you carry?
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We stock 30+ professional brands including Bosch, Makita, Ingersoll Rand, Lincoln Electric, Husqvarna, Kärcher, Osborn, and many more — all imported directly from their country of origin.
How do I track my order?
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Once your order is dispatched, you'll receive a tracking number via email and WhatsApp. You can track your delivery in real time through the courier's website. For assistance, contact us with your order reference number.