The i Team
(Retd) Major Hardeep Singh
Director – Operations & Business Networking, NorthExposure : Major Hardeep Singh is a distinguished Indian Army veteran with over a decade of leadership experience driving operational excellence within the Integrated Facility Management (IFM) sector. Currently serving as Regional Head for the North zone, he seamlessly translates military precision and strategic planning into world-class corporate service delivery. Major Singh is a recognized specialist in Key Account Management and thrives on resolving complex, site-specific operational challenges. His core strength lies in auditing existing processes, re-designing customized Standard Operating Procedures (SOPs), and bringing them to life through rigorous implementation. His broader IFM expertise encompasses large-scale site mobilization, SLA/KPI optimization, statutory and EHS compliance, and workforce optimization, ensuring his clients receive secure, efficient, and costeffective facility management solutions.
Koushik Ganguly
Director – QMS & Business Networking, WestExposure : Mr. Koushik Ganguly brings over 20 years of extensive experience in Integrated Facilities and Property Management across major metropolitan cities, consistently maximizing asset value and safety. Dedicated to elevating client services, he successfully integrates robust Quality Management Systems (QMS) into every level of service delivery. His core expertise lies in directing comprehensive property portfolios, formulating smooth operational transitions, and establishing rigorous quality benchmarks to guarantee service excellence. By closely monitoring day-to-day facility workflows and conducting consistent vendor audits, Mr. Ganguly ensures exceptional, cost-effective operations that drive continuous SLA compliance and overall operational efficiency.
K. Bala Sundaram
Director – Operations & Business Networking ( South)25 years of rich experience in Integrated Facility Management Services (IFMS), Property Management, CRM, Operations, Security Management, and Customer Experience, K. Bala Sundaram brings extensive industry expertise and leadership to ZED i FM Services Pvt. Ltd. Successfully managed large-scale residential townships, commercial complexes, IT parks, and multi-location facility operations, delivering excellence in operational efficiency, service quality, stakeholder engagement, and customer satisfaction.
A Sanjeeva Rao (Retd. Addl. SP)
Associate Director – Business Networking & Crisis Control (South)Exposure : Mr. Sanjeev Kumar (Retd. Additional Superindent of Police ) brings over 30 years of robust operational experience in Law & Order, having successfully managed expansive and highly sensitive jurisdictions across the state of Telangana. His deep-rooted network and strategic connect with both governmental and non-governmental bodies inject a dynamic energy into the organization's liaisoning and risk control operations.
Neil George
Director – Procurement & Vendor ManagementWith over 20 years of distinguished experience in Integrated Facilities Management (IFM), Mr. Neil George is a strategic leader who excels at aligning complex facility operations with overarching corporate objectives. His core strength lies in meticulous, forward-looking operational planning, enabling him to design scalable facility frameworks that drive efficiency, sustainability, and uninterrupted business continuity. He brings profound expertise in sourcing, negotiating, and sustaining high-performance vendor ecosystems that cover the full spectrum of hard and soft facility services. Through rigorous contract administration and the enforcement of stringent Service Level Agreements (SLAs), he ensures uncompromising quality control and optimal cost efficiency across all third-party partnerships. By proactively identifying supply chain risks and implementing agile contingency plans, Mr. George guarantees seamless service delivery, forging collaborative vendor relationships that consistently meet the dynamic, large-scale needs of the facilities he manages.
MVS Sreedhar
Associate Director – Technical ServicesMr. MVS Sreedhar brings over 20 years of extensive leadership experience in Property Management Services (PMS), demonstrating a proven track record in the strategic oversight and seamless operation of critical facility infrastructure. Throughout his career, he has successfully directed the preventive, predictive, and reactive maintenance of complex Mechanical, Electrical, and Plumbing (MEP) systems, HVAC setups, and fire safety equipment across diverse and large-scale property portfolios. As a seasoned expert in asset lifecycle management, Mr. Sreedhar has consistently designed robust maintenance protocols that minimize equipment downtime, reduce long-term operational costs, and maximize energy efficiency. By expertly leveraging Building Management Systems (BMS) and predictive maintenance strategies, he ensures that all physical assets under his purview operate at peak reliability to support uninterrupted core business activities.
Apsar HA
Director – Finance & BCPA distinguished veteran from the Armed Forces, Apsar HA channeled his military precision, leadership, and operational grit into the IFM industry in 2006. Over two decades, he has successfully designed, scaled, and managed facility solutions for premium multinational corporations, high-volume IT Parks, expansive retail chains, mixed-use malls, multiplexes, critical logistics hubs, and elite gated communities nationwide. Unlike traditional asset management, Apsar revolutionized the field by deeply aligning operational strategies with Maslow's Hierarchy of Needs — recognizing that a building's true performance stems from workforce wellbeing and a framework of quality, quantity, and performance.
Rajeev Kumar P (Retd Additional SP)
Associate Director – Business Networking & Crisis ControlExposure : A retired Additional Superintendent of Police with 29 years of distinguished service in elite law enforcement, he brings unparalleled expertise in VVIP protection and strategic security leadership. As a former member of the Prime Minister’s Special Protection Group (SPG) and the Chief Ministers' security trainer for Telangana and Andhra Pradesh, he has executed high-stakes advance security protocols for Prime Ministerial visits worldwide, including to the USA, Australia, and SAARC summits. His extensive tactical background is backed by specialized certifications in counter-terrorism, bomb disposal, Grey Hounds anti-Naxal operations, and Hazmat response. Beyond operational command, he is a respected strategic leader who has served as Principal of the Integrated Intelligence Training Academy and acts as a trusted security auditor for Public Sector Undertakings (PSUs). This remarkable field experience is solidly grounded by an academic foundation, holding an M.A. in Social Work with a specialization in Labour Welfare and Personnel Management.
Raghu Ram
Director – HR & StrategiesExposure : Mr. Raghu Ram is a distinguished Human Resources expert bringing over two decades of specialized experience in Human Resource Management Systems (HRMS) and strategic HR leadership. Throughout his 20+ year career, he has successfully spearheaded complex HRMS implementations and optimizations while serving in prominent executive roles. His extensive exposure to senior leadership positions has enabled him to expertly bridge the gap between advanced technological solutions and human capital management, driving organizational growth, streamlining HR operations, and fostering excellence across the workforce. In his capacity as a lead HR strategist, Mr. Ram has a proven track record of aligning human resources initiatives with overarching business objectives. He has architected comprehensive talent management frameworks, spanning talent acquisition, performance evaluation, and long-term succession planning.
DS Kala
Director – Business Networking & TransitionsExposure : Decade of experience in Integrated Facility Management Services (IFMS), D Surya Kala brings dynamic leadership, structural compliance, and multi-state operational excellence to ZED i FM Services Pvt. Ltd. Her extensive field expertise is robustly complemented by a Master’s in Technology, Innovation, and Entrepreneurship from the International Business University in Toronto, Canada. This allows her to seamlessly bridge international business innovation with local execution, delivering unparalleled value in vendor optimization, efficiency metrics, and cost-effective, high-yield service delivery frameworks.
Sunheera
Director – Technology & InnovationExposure : Sunheera is a young, dynamic Gen-Z graduate specializing in Data Science and Technology Integration. Today, Integrated Facility Management (IFM) is no longer driven by manual data; the last five years have seen a massive shift toward smart, tech-driven services. Sunheera brings vital technological support to ZEDiFM, focusing on reducing operational hazards, bringing radical transparency to cost optimization, and enhancing employee well-being. Her extensive research on IFM tech applications during her graduation sets her apart as a forward-thinking innovator who represents the future of the industry.
Vishwanathan P
Associate Director – Accounts & FinanceExposure : Vishwanathan P is a seasoned finance and procurement leader with over 15 years of intensive experience steering financial control, strategic sourcing, and supply chain governance for top-tier MNC brands in India. Known for driving fiscal discipline and operational excellence, she bridges the gap between complex financial planning and robust procurement strategies to optimize bottom-line performance. Throughout her career, Supriya has successfully managed multi-milliondollar portfolios, orchestrated large-scale vendor ecosystems, and implemented advanced financial frameworks that mitigate risk while accelerating business growth.
