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Service Now

  • Master Service Now platform (ITSM, ITIL processes & workflow automation)
  • Hands-on training with real-time Service Now projects & use cases
  • Learn Incident, Problem, Change & Service Catalog Management
  • User Administration, Roles, Groups & Access Control (ACL)
  • Automation using Business Rules, Flow Designer & Workflows
  • Reports, Dashboards & Performance Analytics
  • Preparation for Service Now CSA Certification + placement support
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Course curriculum will be updated soon.

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Sales Force Administration
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