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Everything you need to know about our platform, pricing, and how we work. Can't find what you're looking for? Reach out — we're always happy to help.

Elstrive is a professional growth platform built for individuals and teams who want to accelerate their development, manage work efficiently, and collaborate with clarity. Whether you're a freelancer, startup, or enterprise — Elstrive adapts to your workflow.

Unlike generic tools, Elstrive is purpose-built around outcome-focused workflows. Our AI-powered insights adapt to your specific goals, and our interface removes friction rather than adding it. We focus on meaningful progress, not feature bloat.

Not at all. Elstrive is entirely web-based and works in any modern browser. We also offer optional desktop and mobile apps for enhanced offline capabilities and push notifications.

Yes — all new users get a 14-day free trial with full access to every feature, no credit card required. At the end of the trial, choose the plan that fits your needs or continue with our free tier.

Billing cycles monthly or annually — annual subscribers save up to 30%. Your card is charged at the start of each period. Invoices are emailed automatically and always available in your account dashboard.

Absolutely. No lock-in contracts. Cancel or change your plan anytime from account settings. If you cancel mid-cycle, you keep full access until the period ends — no penalties, no partial refunds.

Yes. We offer a 50% discount for registered nonprofits and a 40% discount for verified students and academic institutions. Contact support with proof of eligibility to have the discount applied.

We accept all major credit and debit cards (Visa, Mastercard, Amex), PayPal, and bank transfers for annual enterprise plans. All payments are processed securely via Stripe.

Security is our top priority. All data is encrypted at rest (AES-256) and in transit (TLS 1.3). We are SOC 2 Type II certified and GDPR compliant. We never sell your data to third parties.

Yes. On Pro and above plans, you can invite unlimited team members. Manage roles and permissions granularly — from view-only guests to full admins. Team billing is consolidated into a single invoice.

Password resets are on the login page — click "Forgot password." Two-factor authentication (2FA) via authenticator app or SMS can be enabled under Settings → Security. We strongly recommend enabling it.

We integrate natively with Slack, Notion, Google Workspace, GitHub, Zapier, and 40+ other tools. Our REST API and webhooks let you build custom integrations — full docs at developers.elstrive.io.

We maintain a 99.9% uptime SLA for all paid plans. Real-time status updates at status.elstrive.io. Scheduled maintenance is announced at least 72 hours in advance, kept to off-peak hours.

Yes, always. You own your data completely. Export everything — projects, files, contacts, history — in standard formats (CSV, JSON, PDF) at any time from account settings, with zero export fees.

Free tier users get community support. Pro users receive email support with a 24-hour response time. Enterprise customers have a dedicated account manager with a 4-hour priority SLA and optional 24/7 phone support.

Our knowledge base at help.elstrive.io has 200+ articles, video walkthroughs, and guides. We also run weekly live onboarding webinars open to all users, plus an active community forum.

Absolutely — and we take it seriously. Submit requests via the in-app feedback panel or vote at feedback.elstrive.io. Our product team reviews every submission and publishes a public roadmap updated monthly.

You'll be prompted to choose a paid plan or stay on the free tier. Your data is always preserved — nothing is deleted. You'll receive a reminder email 3 days before your trial expires.

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